top of page

Delivery and Return Policy

To the Attention of Our Customers

Shipping and Returns

Shipping Policy

Our product shipping policy differs from product to product. Your product is sent to Sakarya-İzmit-Istanbul regions within the product-specific delivery time specified on the product pages (Example: 15 working days), and orders from other provinces are sent from bus terminals.
When the products reach you, open the packages immediately and check them.


Return and Exchange Policy

You can cancel your orders that have not been shipped yet from the "Order Tracking" section. You can return your order within 14 days after it has been shipped.

The product I received is defective, what should I do?

As Öyküm Dekor Tasarım, we apply quality control tests to our products. However, since we do not have a chance to check all products, you may have encountered a manufacturer-related problem. In this case, if you send the product to us within the return period, necessary checks will be made and a refund or exchange will be made according to your request. For more detailed information about return exchanges0532 202 09 91You can call.

Payment methods

bottom of page